Each and every treatment is different and I would like to ensure that your visit to Number 23 is as perfect as possible.


You will be asked to undress in the privacy of your treatment room before your treatment commences, but please always keep your underwear on

If you have a treatment booked please arrive 5 minutes prior to your treatment to ensure you receive the full allocated time. Please note that if you arrive late for your treatment, this time will be deducted from the therapy time. Therapy times do not include consultation time but it does include changing times so may not reflect the actual treatment length


You will be asked to complete a medical questionnaire prior to your treatment. If you suffer from any health conditions that may prevent you from having a treatment, please contact me before your arrival for advice. In the event that the treatment you reserved is not suitable for you, an alternative ill be suggested. If you suffer from a long term illness / condition, I recommend you consult your doctor before booking. You may be asked to provide a doctors not in these cases to receive the treatment


For your baby's safety I recommend you seek advice prior to treatment so there is no danger to your baby. Please note that most treatments will not be safe to use during your first trimester


Children under 16 must be accompanied by an adult at all times


All cancellations must be made in writing such as email or text message. The following charges apply per person for cancellations:

  • All cancellations : Non refundable and non transferable, full payment will be taken
  • Non arrival without notice : Non refundable and non transferable, full payment will be taken
  • Cancellation within 48 hours : 50% of treatment cost will be payable


Vouchers cannot be used in conjunction with any other offer. It must be stated at the time of booking that a voucher will be used as full or part payment. All voucher codes must be presented at the time of booking; non-arrival or cancellation will be charged via the vouchers. There is no cash alternative and vouchers are non-transferable or refundable. Vouchers are valid for 6 months from date of issue